SHIPPING & RETURNS
SHIPPING POLICY
At VEYU TOOLS, we strive to process and ship your orders as quickly as possible. Once an order is placed, it will be processed within 1-2 business days. We offer standard shipping across the United States, which typically takes 3-7 business days for delivery. Please note that shipping times may vary during peak seasons or due to unforeseen circumstances. Currently, we do not offer international shipping. You will receive a tracking number once your order has been shipped, allowing you to monitor your delivery status.
RETURN & EXCHANGE POLICY
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return or exchange it within 30 days of receipt. Items must be in their original condition, unused, and with all original packaging and tags. To initiate a return or exchange, please contact our customer service team with your order number and reason for return. Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned item. Shipping fees are non-refundable, and customers are responsible for return shipping costs.